WhatsApp down: Meta issues apology for longest outage ever

WhatsApp’s owner Meta Platforms Inc has apologised for the
outage faced by billions of people on the messaging service.

“We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a Meta spokesman told AFP.

WhatsApp, Meta’s popular messaging service was down for more than an hour for billions across the world.

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WhatsApp services restored after over an hour of outage

According to AP, a WhatsApp spokesperson said the company was aware some people were having trouble sending messages and that it has fixed the issue and apologized for any inconvenience.

As per Downdetector.com, a website that tracks outages across the internet, WhatsApp outages spiked around 12:20 pm IST. This lasted for more than an hour before users could send and receive messages on the messaging app.

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#Whatsappdown was trending on Twitter, and many users took to the microblogging platform to share funny memes on the issue.

Downdetector reported a significant rise in complaints around Whatsapp outage; nearly 29,000 reports were flagged by users. Downdetector’s heatmap was showing WhatsApp users in major cities, including Delhi, Mumbai, Bengaluru and Kolkata were impacted by the disruption.

The duration and scale of the disruption to the four services used by billions of people led to a major incident that Downdetector described as one of the largest ever observed.

Earlier in the day, Facebook acknowledged that the incident was due to an error on their part and was not a technical problem.

WhatsApp, a free messaging service, crossed the threshold of two billion users worldwide in February 2020 and is one of the most popular apps.

Facebook renamed itself Meta a year ago, to signal its pivot to building its vision for an interactive virtual and augmented reality world that it sees as the future.

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