TUI to cancel hundreds of flights next month
TUI is cancelling hundreds of flights next month – causing chaos for Brits heading abroad for half term.
The tour operator said they were cancelling around 43 flights a week until June 30 to prevent problems seen across UK airports in recent days.
The cancellations, affecting Manchester Airport will affect nearly 200 flights.
The airline said in a statement: “We would like to apologise to our customers who have experienced flight delays and cancellations in recent days and understand that many of our customers have been looking forward to their holiday with us for a long time.
“Due to the amount of on-going disruption in our operation at Manchester Airport, we have made the incredibly difficult decision to cancel six flights a day (43 flights a week), from Tuesday 31st May until Thursday 30th June. All other airports in the UK are planned to operate as normal.”
“We understand how disappointing this will be for those impacted; however, we believe this is necessary to provide stability and a better customer service at Manchester Airport.
“We will continue to work closely with all our airport partners and suppliers so we can provide the best possible holiday experience for our customers.
“Customers affected by the flight cancellations will receive a full refund for their holiday, as well as an extra gesture of goodwill.
“Customers impacted in the next 14 days will also receive information on how to apply for compensation in line with regulations.
“We would like to reassure our customers that we cancellations of this nature are extremely rare and would like to thank them for their patience and understanding.”
The airline has also urged Brits not to arrive too early at the airport as they said this can cause even more queues.
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