TD direct deposit system hit with technical issues preventing people from getting paid | CBC News

Business

The bank is being inundated on social media with customers raising concerns about being unable to pay bills and automatic payments putting their accounts into the negative.

Banks says it is working as quickly as possible to resolve the issue

A sign for TD is seen outside of one the bank's branches.
A TD Bank branch is seen in Halifax in March 2017. (Andrew Vaughan/The Canadian Press)

TD Bank Group says its direct deposit system has been hit by technical issues that are preventing account holders from getting paid.

The bank is being inundated on social media with customers raising concerns about being unable to pay bills and automatic payments putting their accounts into the negative.

TD says it is working as quickly as possible to resolve the issue, without providing details on the source of the problem.

The bank says the issue is affecting customers in its Western and Eastern regions.

It has not provided a timeline on a potential fix.

The bank says it asks clients to continue to monitor their accounts.

“Any fees incurred due to missing direct deposits will be refunded once the issue is resolved,” TD spokesperson Mick Ramos told CBC News.

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