TCS wins second phase of Passport Seva Programme valued at about Rs 6,000 crore

Mumbai: Tata Consultancy Services (), India’s largest IT services firm, has won the second phase of the Passport Seva Programme of the ministry of external affairs. Industry sources estimate the deal to be valued at about Rs 6,000-8,000 crore over a decade.

This is the country’s largest mission-critical e-governance programme till date.

TCS
had won the original mandate in 2008, when the Passport Seva Programme was launched, to transform passport services through a digitized process. The programme saw TCS transforming the delivery of passport-related services, digitizing the processes, and setting global benchmarks in timeliness, transparency, and reliability.

The world-class experience delivered at the TCS-run Passport Seva Kendras (PSK) across the country made the service immensely popular and a source of national pride. Accessibility was further enhanced by extending the service through designated post offices and through Indian missions and posts across the world, the company said in a statement.

The company processes an average of 1.5 to 2 crore passports annually as part of the programme.

In the next phase, TCS will refresh existing facilities and systems, develop innovative new solutions to enable the issuance of e-passports, enhance the citizen experience using biometrics, artificial intelligence, advanced data analytics, chatbots, auto-response, natural language processing and cloud solutions.

Trusted by Industry Leaders

  • Kunal Bahl

    Co-Founder & CEO, Snapdeal

    Ritesh Agarwal

    Founder & CEO, Oyo

    Deepinder Goyal

    Co-founder & CEO, Zomato



“Our partnership with MEA over the last decade has become a benchmark in a public-private partnership for citizen services. We are pleased to be selected for the next phase of the Passport Seva Program and look forward to driving further innovations and improving citizen experiences using our contextual knowledge and digital technologies,” said Tej Bhatla, Business Unit Head, Public Sector, TCS.

Stay on top of technology and startup news that matters. Subscribe to our daily newsletter for the latest and must-read tech news, delivered straight to your inbox.

For all the latest Technology News Click Here 

 For the latest news and updates, follow us on Google News

Read original article here

Denial of responsibility! TheDailyCheck is an automatic aggregator around the global media. All the content are available free on Internet. We have just arranged it in one platform for educational purpose only. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials on our website, please contact us by email – [email protected] The content will be deleted within 24 hours.