Shell Energy customers to get £150 payment – check eligibility

Shell Energy customers who received the Warm Home Discount are to get an extra £150 winter support payment paid into their account from today. Most people have now received the £150 discount from the Government scheme, with the extra winter support payment from Shell Energy to double the payment for its customers.

Customers do not need to apply for the additional funds as they will appear automatically as a credit on their next bill.

Those who pay by smart prepayment meter will get the money as an automatic top up while those on a traditional prepayment meter will receive a voucher.

Tony Keeling, chief executive officer at Shell Energy, said: “In recognising the challenges faced by many households as a result of cost of living pressures and high energy costs, we are providing additional support to those who need it most.

“By targeting those who are eligible for the Warm Home Discount, and funding a doubling of their payment, we’re providing direct support to those who we know are struggling.

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“We have a package of measures and we will do everything we can to help those struggling this winter.”

Those who received the Guarantee Credit element of Pension Credit on August 21, 2022, should have been eligible for the Warm Home Discount this winter.

People should have got a letter between November 2022 and January 2023 to tell them they are eligible with most people receiving the support automatically.

The Government website states if a person’s electricity supplier is part of the scheme, they should get the funds by March 31, 2023.

These energy suppliers are currently signed up to the Warm Homes Discount scheme:

• Affect Energy – see Octopus Energy
• Atlantic – see SSE
• Boost
• British Gas
• British Gas Evolve (formerly British Gas X) – see British Gas
• Bulb Energy
• Co-op Energy – see Octopus Energy
• E (Gas and Electricity)
• Ecotricity
• E.ON
• E.ON Next
• EDF
• GEUK (Green Energy UK) – if you live in Scotland, you must be in the ‘core group’ to be eligible
• Good Energy
• London Power
• M&S Energy
• Nabuh Energy – see British Gas
• Octopus Energy
• Outfox the Market
• OVO
• Rebel Energy – if you live in Scotland, you must be in the ‘core group’ to be eligible
• Sainsbury’s Energy
• Scottish Gas – see British Gas
• Scottish Hydro – see SSE
• ScottishPower
• Shell Energy Retail
• So Energy
• Southern Electric – see SSE
• SSE
• Swalec – see SSE
• Utilita
• Utility Warehouse.