One phone call to Verizon can get your Pixel 5a 5G receiving texts like it should

For example, a Reddit subscriber with the handle “u/Zenthor2112” noted that his new Pixel 5a does everything perfect except receive text messages. Not one of the two Verizon technicians he spoke with on the phone, nor the one rep he visited at his local store had a clue as to what was wrong.

Pixel 5a won’t receive texts for some Verizon subscribers

Sure, this sounds familiar as does the final lines of his post which reads, “My cellular provider is Verizon. I spent a couple hours working with their customer support, where they had me change multiple setting on the phone, as well as them changing multiple backend settings. None of the changes worked, and they are out of ideas on their end.”

But this is where Gold Product Expert Jason Stanton (unknown if he is related to Giancarlo Stanton) stepped up to the plate. In a response to Mr. Realnaim’s post on the Pixel Community forum, Stanton said that while he works for Verizon, he could only pass along an unofficial response containing his personal theory about what is affecting the Verizon Pixel 5a’s ability to receive texts.”

The issue can be fixed with one phone call to Verizon