Mphasis launches AI unit to focus on business outcomes

IT midcap Mphasis said on Thursday it has launched Mphasis.ai, a unit focused on using Artificial Intelligence (AI) for business outcomes. The business unit integrates AI capabilities into existing technology solutions, the company said in a statement.

Anup Nair, a veteran technology leader at Mphasis, will assume the role of chief architect and chief technology officer at Mphasis.ai.

This business unit will offer services including generative AI advisory, AI app development, reinforcement learning based conversation design, industry specific model development and Large Language Models (LLMs) fine-tuning, prompt engineering, LLM application testing, factuality evaluation, and data prepping.

“At Mphasis, cloud, and cognitive-led solutions have been central to our unique Front2BackTM (F2B) approach to transformation. Today, we are thrilled to announce the launch of the Mphasis.ai business unit and embrace a new era of innovation. We are laser-focused on enabling enterprises to leverage the potential of AI, helping them maximize business outcomes,” said Nitin Rakesh, chief executive officer, and managing director, Mphasis.

Mphasis has partnered with several Hyperscalers such as AWS, Google Cloud Platform (GCP) Microsoft Azure while collaborating with specialised market-leading AI platforms and solutions companies such as Kore.ai and Databricks amongst others, it said in a statement.

Further it has conversational AI platforms, powered by generative AI technology, and large language models (LLMs) and access to the Mphasis Sparkle Innovation Ecosystem which has enrolled over 50 domain-specific startups.

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