SPOTIFY users want to know what’s up with the app after experiencing problems on Tuesday, November 2, 2021.
DownDetector is known as an online outage tracker and revealed what is wrong with the music streaming service.
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Why is Spotify down?
Reports started coming in around 8.51 am EST on November 2 that the site was having issues.
At least nine reports came in from users who were experiencing problems with the music streaming service.
73 percent of those problems were to do with the app while 18 percent were with the website.
Some users said they had issues loading artist pages, while others insisted that their music simply would not play.
It is not immediately clear if the issues have been resolved.
How can I check if Spotify is down?
Companies have been making it easier for users to check on the status of their sites.
A few places Spotify users can check if the site is down include:
- DownDetector
- On Twitter @SpotifyStatus
- On Twitter @SpotifyCares
- Online at support.spotify.com
When else has Spotify been down?
This is Spotify’s fourth outage in September. The app had reported issues in October as well.
In September, Spotify was down on:
- September 3 (twice)
- September 9
- September 13
What are some Spotify fixes users can try?
On Spotify’s “Spotify Cares” Twitter page, they have posted a video that includes some tips users can try to get the service back up and running.
To trouble-shoot the app, the company suggests that users:
- Restart the app
- Log out and log back in
- Check offline mode status
- Reinstall the app
If the app is still not working users can then check support.spotify.com
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Are there other website that are down?
On Monday, November 1, Instagram was reported to have been down.
However, on Monday, October 4, Facebook, WhatsApp and Instagram were down for nearly six hours.
Downdetector had been getting reports of multiple apps crashing, some being fixed, some still not working.
The issue was resolved by the end of the day.
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