Is Spectrum down? Outages explained

SPECTRUM is one of the United States’ largest internet providers.

On April 9, 2022, several customers complained that they were having problems with their service.

2

Is Spectrum down?

Reports of issues started around 8.00pm ET, according to Down Detector.

51 percent of the reports are from users who are having issues with their landline internet services while 21 percent were suffering from a total blackout.

An additional 28 percent reported having no signal.

At this time, it remains unclear when Spectrum will resolve the issue.

How can I check if Spectrum is down?

Companies have been making it easier for users to check the status of their sites.

A few places where Spectrum users can check outages include:

Spectrum lists an Outage and Troubleshooting page on their website where users can check outages in their area.

Their website lists instructions for customers to ensure they are staying up to date with outage alerts.

Users can also report outages directly to services like Down Detector by clicking the “I have a problem with Spectrum” button.

2

What are Spectrum users saying?

Many users have taken to social media to complain to the company’s Twitter page and ask for an estimated recovery time.

“@GetSpectrum has to be the shittiest internet provider in the world. Overpriced and unreliable. Would never recommend 0/10,” wrote one user.

Another added: “@Ask_Spectrum Internet is suddenly way slower than it should be, especially for how much I’m paying. Is there an issue in the area or can you reset it?”