Infosys-Walmart announce collaboration to help retailers leverage tech solutions

Infosys will help retailers implement and use Store Assist, which enables them to provide omnichannel experiences such as pickup, delivery and ship from store for both employees and customers.

Deal financials were not disclosed. Store Assist is a lightweight, cloud-based, API-first solution that seamlessly integrates into a retailer’s existing Commerce or OMS platform, including dedicated integrations with out-of-the-box capabilities for Salesforce and Adobe customers, the company said in a statement.

The Store Assist app is built on the same technology that Walmart stores leverage.

“Infosys is proud to work with Walmart Commerce Technologies to enable retailers to implement Store Assist, thereby improving digital retail experience for customers and store employees,”’ said Karmesh Vaswani, EVP & Global Head – Consumer, Retail & Logistics, Infosys.

Store associate productivity can be enhanced through order queueing, multi-order batch picking and prioritized pick paths, all enabled in the Store Assist app. It also provides a seamless handoff experience between employees and customers, whether they’re picking up orders in-store or curbside, having them shipped, or getting last-mile delivery – all while letting businesses maintain control of their customers’ experience.

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Sunil Kumar, Vice President and General Manager of Walmart Commerce Technologies, said, “Infosys is a trusted partner to businesses that are navigating their digital transformation. We are excited to have Infosys help streamline implementation of the Store Assist app and to serve as a trusted system integration team for our customers.