You can often track down CarPlay connectivity issues to a few common causes, such as bad cables, old software, or incompatibilities between an iPhone and a car’s infotainment system.
For example, you should examine your lightning cable for damages or defects, since any degree above minor damage can cause connectivity issues. In addition, consider using a certified Apple cable to establish a reliable connection. If the problem persists, try plugging your phone into your computer to rule out the possibility of a faulty lightning port in your car or mobile device.
Ensuring the iPhone and the car’s infotainment system are running on the latest software can help prevent compatibility issues. To update an iPhone, navigate to Settings > General > Software Update, and install any available updates. For updating a car’s infotainment system, consult the vehicle’s user manual or contact the manufacturer for guidance.
Not all car models are compatible with CarPlay, and it is crucial to check if the vehicle supports CarPlay, and confirm that your iPhone model is also compatible. CarPlay requires an iPhone 5 or later with iOS 7.1 or higher. If the issue persists, try restarting the iPhone and the car’s infotainment system. Once you have restarted both devices, follow the steps to set up CarPlay and establish a connection.
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