Here’s why recall is not a bad word: The first step Ola and Okinawa must take to regain trust in EVs

One of the most famous recalls ever was Toyota’s recall of faulty accelerator pedals more than a decade back.

Synopsis

Electric two-wheelers have encountered a barrage of issues from loss of drive to scooters going in reverse without warning to exploding batteries and burning showrooms. Buyers are worried. How can EV companies allay their fears?

A few days back, PV Koteshwara Rao, a senior citizen in Hyderabad, was riding the Ola scooter his son had bought for nearly a lakh and forty thousand rupees. That’s a lot of money to buy a scooter in India. So imagine his anger when his spanking new, fully charged scooter stopped for no apparent reason and had to call a mini truck to cart it back home. That was not the first time his Ola scooter had put him through such embarrassment. On another

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