The thing about foldable smartphones is that nailing the screen’s hardware is only part of the equation — the software running on the phone must be bug-free. The market for foldables is still a fairly small percentage of the entire smartphone market, with any missteps amplified. Samsung salvaged things after the original Fold’s disastrous non-launch, but that doesn’t mean any other manufacturer can survive major issues.
Google might have an edge here given that it also develops Android, the operating system running on billions of devices. Pixel devices are guaranteed three years of major OS updates, and five years of security updates, so the Pixel Fold will likely have a longer software support window than competing foldables.
With Pixels running close-to-stock Android, the support for foldable screens is already there. App support is also good, thanks to the deep partnership with Samsung on compatibility issues.
What’s not clear is if the Pixel Fold will launch with any self-inflicted software issues. Most Pixel releases had at least one major software issue, like the Pixel 6 having screen brightness and refresh rate issues and other quirks like the user interface not responding to inputs. The Pixel 7 also had some minor issues, with gesture navigation and sticky scrolling being some of the main complaints.
The Pixel Fold needs to nail the user experience to be a success, and that includes the software. Glitches or crashes will make a second device less likely.
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