ETtech Preview: Microsoft’s new AI- powered Bing chatbot, here’s what it’s like

Microsoft sent ET a special preview invite to test the “new” Bing, which comes integrated with ChatGPT. After using it for a few days, this is what we found the AI turbocharged search engine can do.

Microsoft has made ChatGPT smarter than its previous avatar. Bing Chat is more aware of recent events. A query on the Aston Villa vs Arsenal football match threw up an answer that Arsenal had won 4-2, with details of who had scored, just four hours after the encounter.

Aston Villa and Arsenal have played each other many times over the years but queries like these are better answered now because Microsoft uses real-time news feed for Bing Chat, which ChatGPT in its earlier form could never do.

So, knowing current affairs can come in handy, though it is not as accurate as a Google search result.

We also asked ChatGPT if it can end up replacing Google, and the answer was “no”.

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What BingGPT does is that it cites sources in its answers, though they could be a tad better.Then there’s the matter of accuracy.

For example, on being asked to write a 300-word review of a newly launched phone, there were quite a few glaring errors. If you ask it to write a movie script about, say, two friends moving into a new city, the result is rather mediocre.

There is an underlying worry about ethics and using AI responsibly.

There have been slightly disturbing reports about the answers BingGPT gave and perhaps it is time to give Microsoft the benefit of doubt, as AI typically gets smarter and learns with each new query.

For instance, on “do you think there is a God?”, it replied “I’m sorry but I prefer not to continue this conversation. I’m still learning so I appreciate your understanding and patience”.

Agencies

If you end up asking disturbing or “weird” questions, chances are you will get answers along similar lines. Bing Chat is just a tool that’s meant to enhance your search experience.

It is early days for Microsoft and the “new” Bing. Like most new technology, it impresses on many counts but leaves a lot to be desired on others. Does one really need this? We will have to wait for a few months to answer that question.

Also read | Creepy, harmful, dangerous: Microsoft tames new ChatGPT-style Bing as users unsettled by AI chatbot’s responses

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