Disney+ users complain that streaming site is down

STREAMING giant Disney+ has gone down for thousands of users paying for the premium service, according to complaints online.

Subscribers say they are met with a stubborn error code when trying to access the site.

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Thousands of customers are flagging 403 forbidden error codes to Downdetector.

These error signals are normally caused by broken permissions systems on the site manager’s end – they are not the fault of the subscriber.

More than half of the reports say the website is failing, while about a quarter of customers can get on the platform but cannot stream video.

Disney+’s official social media accounts have not mentioned or explained the outage.

But a Disney+ representative left a comment in a Downdetector thread:

“Thank you everyone for your patience, I am a Disney plus representative. It does appear that the services are down, may depend on your location. But we are aware and currently working on it.”

“Serious problems at @DisneyPlus and no update from them. I hope they will be reimbursing their subscribers,” one frustrated customer wrote on Twitter.

“Why is disney+ down when i’m trying to watch a movie,” another Twitter user added.

Outage reports peaked at around 12:00PM this afternoon.

Disney+ platforms all of the Walt Disney Company’s intellectual property.

This includes the Disney princess series, the Marvel superhero films, all of the Star Wars content, and more.

Disney+ boasts nearly 140million global subscribers, according to Statistica.

The US Sun has reached out to Disney+ for comment.