Chick-fil-A customers who were duped by its promise of a cheaper lunch for ordering delivery may be entitled to cash or gift cards.
The popular fast-food joint reached a $4.4 million settlement in federal court after it was sued for allegedly marketing its delivery as a low-cost option — then jacking up prices on delivery products, Top Class Actions reported.
The settlement calls for the restaurant chain to establish a $1.45 million cash fund and $2.95 million gift card fund made available for those impacted by the price increases — however, Chick-fil-A does not admit any guilt as part of the deal.
“Plaintiffs allege that by omitting, concealing, and misrepresenting material facts about CFA’s delivery service, CFA deceives consumers into making online food purchases they otherwise would not make,” the delivery settlement says, according to the outlet.
Chick-fil-A also agreed to add a disclosure notice on its app and website informing customers that item prices may be higher for delivery orders.
The chicken giant agreed to notify potential class members of the settlement. A claim form will require a name, email address, phone number and certification that the claimant is eligible for payment.
Class members can choose from either a likely $29.25 cash payment or $29.25 gift card. Payments could be less depending on the number of respondents.
The Post has reached out to Chick-fil-A for comment.
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