If your Fire TV Stick remote still isn’t working, you should try unpairing and reconnecting it, followed by a complete reset, if necessary. To unpair the remote, hold the Back, Menu, and Left buttons simultaneously for 10 seconds. A light on the top right corner of the remote should flash once it’s been unpaired.
Hold the OK/Select button (the large circular button in the center of the directional pad) for ten more seconds to pair the remote back up again. Your Fire TV will display a message on your television if the pairing was successful. Pressing and holding the Home button (with the house icon) instead of the OK/Select button also succeeds in pairing the remote, so it may be worth trying both methods if one doesn’t seem to be working.
If pairing/unpairing the remote, as outlined above, still doesn’t solve the problem, you can try resetting the remote completely, which effectively reboots the hardware and software.
The exact steps necessary to reset the remote will depend on the model and vintage Fire Stick you own, but the basic premise is that the Fire Stick dongle gets unplugged, then a series of buttons are held down on the remote itself. But don’t fret — we have a guide with instructions to reset every different type of Fire Stick remote control.
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