USERS are reporting that the British Airways website is down.
Reports started to come in at around 2pm on Thursday that the website was crashing.
Some passengers claimed that they were unable to check in to their upcoming flights. However, BA has said passengers can check in at the airport.
Those trying to use the British Airways website are told: “There is currently no access to your account while we upgrade our system.”
A British Airways spokesperson told Sun Online Travel: “Our teams are working hard to resolve a technical issue that we’ve experienced this afternoon. We apologise for the inconvenience and thank our customers for their patience.”
Follow our British Airways live blog for more news and updates…
-
British Airways apologises to passengers waiting at gates due to ‘technical issue’
British Airways have apologised to a customer after they were left waiting at the gates in Heathrow due to the ongoing “technical issue”.
-
Passengers can still check in to flights at airports
Despite the “technical issues” online, British Airways have confirmed that flights are unaffected.
Passengers can also check in to their flights at the airport.
-
‘Teams working hard to resolve technical issue’
A British Airways spokesperson told Sun Online Travel: “Our teams are working hard to resolve a technical issue that we’ve experienced this afternoon.
“We apologise for the inconvenience and thank our customers for their patience.”
-
What error message are people receiving?
When attempting to login, customers claim they are receiving the following message.
The message reads: “There is currently no access to your account while we upgrade our system.
“Please visit the to find out how this may affect you. We apologise for any inconvenience caused and thank you for your patience.”
-
Users struggling to login to accounts
British Airways passengers are struggling to login to their accounts according to complaints on social media.
One said: “I’m unable to login to my account and check in online, it’s continually saying you are upgrading your system, but when I click on there link for the information it says page not found.”
However, BA said flights are unaffected and passengers can check in at the airport.
-
British Airways release statement
A British Airways spokesperson told Sun Online Travel: “Our teams are working hard to resolve a technical issue that we’ve experienced this afternoon.
“We apologise for the inconvenience and thank our customers for their patience.”
-
British Airways having ‘intermittent issues’
A spokesperson for BA replied to a complaint on Twitter saying: “We’re sorry you’re having problems online.
“We’re having intermittent issues at the moment. Please try again later.
“If you’re still not able to check in online, please proceed to the airport and our staff will check you in.”
-
What issues are people facing?
Many users are reporting issues with the website and app according to DownDetector.
Travellers trying to login to their account were told they were not able to due to upgrades on the system.
-
Passengers take to social media to share fury
Maison said: “I”m trying to check in but both mobile app and main Web page state its not possible! It states you are very busy!”
Another said: “Can’t change my flight because the website is down. I asked if it’s not back up before my flight what happens and they tell me I will go down as a no show because I should have changed it two days ago?”
A third said they had been trying to “check in for hours” to no avail.
However, British Airways said flights are unaffected and passengers can check in at the airport.
-
‘No access’ error message
People trying to use the British Airways website are told: “There is currently no access to your account while we upgrade our system.”
A later response read: “We’re sorry but ba.com is very busy at the moment and couldn’t deal with your request. Please do try again – if it still doesn’t work, it may be better to try again at another time.”
-
Reports of issues increasing
According to DownDetector, hundreds of people have reported an outage in the past hour.
People trying to use the British Airways website are told: “There is currently no access to your account while we upgrade our system.”
![]()
-
British Airways website down
British Airways passengers have been reporting that the website and app went down.
Travellers trying to login to their account were told they were not able to due to upgrades on the system.
![]()
For all the latest Travel News Click Here
For the latest news and updates, follow us on Google News.
