FUMING British Airways passengers have slammed the airline after the website and app went down.
Travellers trying to login to their account were told they were not able to due to upgrades on the system.
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According to DownDetector, hundreds of people have reported an outage in the past hour.
People trying to use the British Airways website are told: “There is currently no access to your account while we upgrade our system.”
A later response read: “We’re sorry but ba.com is very busy at the moment and couldn’t deal with your request. Please do try again – if it still doesn’t work, it may be better to try again at another time.”
Angry passengers took to social media to complain, saying they were unable to check into for their flights.
Maison said: “I”m trying to check in but both mobile app and main Web page state its not possible! It states you are very busy!”
Another said: “Can’t change my flight because the website is down. I asked if it’s not back up before my flight what happens and they tell me I will go down as a no show because I should have changed it two days ago?”
A third said they had been trying to “check in for hours” to no avail.
Sun Online Travel has contacted BA for comment.
A spokesperson replied on Twitter: “We’re sorry you’re having problems online.
“We’re having intermittent issues at the moment. Please try again later.
“If you’re still not able to check in online, please proceed to the airport and our staff will check you in.”
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