Google warns to hit ‘hidden blue button’ that stops bank-draining app mistake
GOOGLE has a way to troubleshoot if you notice unauthorized charges on your account with the platform.
You can send a quick notice to Google through its “Troubleshoot an unrecognized transaction” which can be found as a blue button.
The blue button is considered a “troubleshooter,” Google explained.
The button mostly affects Android users with their Google Account on their phone.
If someone is making unauthorized charges through your Google account they could drain your bank.
Google recommends checking where the charges originated from and if it seems to be suspicious notify them as soon as possible.
If the charges are fraudulent Google may refund the charge depending it is qualifying under its policies.
But you only have 120 days to report the unauthorized charges, per Google.
“Google may give refunds for some Google Play purchases, depending on the refund policies,” Google said.
Unauthorized charges that qualify for a refund include if a purchase was accidentally made by a friend or family member using your account.
Along with if you find a Google Play purchase on your card or another payment method that you didn’t make and that wasn’t made by anyone you know.
Lastly, If you suspect a family member or friend made the purchases, you may also be eligible for a refund, per Google.
You may want to check if the charges are from Google Play as well.
When using Google Play you may be charged to access certain parts and those charges are authorized.
Google Play charges will show up as “”GOOGLE*App developer name” (for Android apps) “GOOGLE*App name” (for Android apps) or “GOOGLE*Content type” (i.e. “GOOGLE*Books”).
In other news, Google has also released a warning to Gmail users that an email including a certain symbol could be a scam.
While the Federal Trade Commission has released a warning that fraudsters are posing as notable individuals and asking for payments.
The Federal Bureau of Investigation has also warned Gmail and Outlook users to be wary of emails from harmful scammers wanting to steal money.
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