Only a handful of manufacturers are still guilty of this, but the rarity makes it all the more frustrating when you prod at the infotainment screen and nothing happens. The Aston Martin DBX is one such car, where tapping the screen does nothing but leave a fingerprint behind. Instead you have to navigate the infotainment console using a previous-generation Mercedes trackpad and scroll wheel.
At the risk of disagreeing with our previous point about haptic controls, we want to stress that car infotainment is about striking balance between touch-sensitive controls and tactile buttons. Quickly tapping or swiping at a screen to return to the map or answering a call can be far more convenient and intuitive than pressing buttons or turning a scroll wheel.
Even if you disagree and prefer scrolling over swiping, it’s nice to have the choice. Aston Martin’s 10-inch screen not supporting touch controls, especially when Apple CarPlay is designed as a touch-first experience, feels wrong.
Similarly annoying is how Mazda’s infotainment system stops the display from being touch sensitive when the car is in motion. It’s good that Mazda wants to limit driver distraction, but in our view, scrolling through the screens of CarPlay and Android Auto with an MX-5’s scroll wheel is far more distracting than reaching out and tapping an app.
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