80% of Indian firms face cyber attacks due to miscommunication in IT security

According to the cybersecurity firm Kaspersky, in terms of personal attitudes, the majority of non-IT executives (48%) cited a decreased sense of cooperation among different teams and stated that the situation causes them to question their colleagues’ skills and abilities when communicating with their IT-security employees is unclear (43%).

“Clear communication between a company’s executives and IT security management is a prerequisite for corporate business security,” said Alexey Vovk, Head of Information Security at Kaspersky.

“On the other hand, business should also understand that information security in the 21st century is an integral part of business and budgeting for it is an investment in protecting company assets,” he added.

Moreover, the report said that 100% of non-IT respondents experienced miscommunications regarding IT security.

With regards to consequences, most often a breakdown in communications leads to serious project delays (81%) and cybersecurity incidents (80%).

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“The heightened threat of cyberattacks has changed this dynamic, with executives and IT security departments needing to work closely together to minimize damage and disruption,” said Dipesh Kaura, GM, South Asia, Kaspersky.In addition to worsening business indicators, unclear communication with IT-security employees has an emotional impact on the team and causes executives to question IT-security employees’ skills and abilities, the report mentioned.

Further, about 48% of executives admit that misunderstandings make them lose confidence in the business’s safety and 37% of them find this situation makes them nervous, which affects their work performance.