One of the most obvious steps to take when encountering any error is to reboot your device. If that’s not helping, ensure you’re updated to the latest version of both the app you’re using and the platform where you’re running it.
Don’t want to uninstall anything? Consider signing out and then signing back in. This should clear the cache and give you a “reset” to help resolve any weirdness. However, this will remove any music you’ve downloaded for offline listening, so you’ll need to redownload those songs or playlists.
If you’re fully updated, and rebooting hasn’t worked, try uninstalling and reinstalling Apple Music. You can download Apple Music for iOS here, or find the Android version here. If the issue is with desktop apps, you can download Apple Music from the Mac App Store on Apple laptops, or the Windows Store if you’re on Windows.
Lastly, you might find success by disabling and reenabling Sync Library. Here’s how to do it on iPhone:
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Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.
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Go to Settings.
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Tap Music.
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Under “Library,” toggle the “Sync Library” option.
Hopefully, you’ll have resolved your issue by now. If not, you may just need to give Apple Music a little rest and come back to it later. If the issues persist chronically, then you might want to contact Apple customer support for further assistance.
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